How to apply

Information and tips to help you with the application and recruitment process.

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Our recruitment process

Thank you for your interest in working with us. Here is information to help you with the application and interview process.

The recuitment process

  1. Search jobs to find which role and location you would like to apply for at WithYou.
  2. Upload your CV and include a cover letter outlining your experience, what you can bring to the role, and why you would like to join our team.
  3. If you’re successful at the shortlisting stage, a member of the recruitment team will be in touch with you for a screening call. If your application is not progressed, we will be in touch via email to let you know.
  4. If successful at this stage, you will be invited to attend an interview (this will either be in-person or virtual) to learn more about the organisation and what we can learn about you. For some roles, you may be invited to attend a second stage interview after that. 
  5. After your interview, we will aim to let you know the outcome as soon as possible, usually within 2 working days.
  6. If unsuccessful, you will have 7 days to request feedback from your interview and a hiring manager will give you a call to discuss your feedback in more detail.
  7. If successful at the interview stage, once you have spoken to the hiring manager and you have verbally accepted the offer, a member of the People Team will send you an Offer of Employment letter via email and the onboarding process will begin ready for you to join WithYou!

Your questions answered

We require all candidates to submit their CV and a supporting cover letter.  

  1. Include a cover letter with your application - this can give the hiring team an insight into your motivations on applying for the role and why you are interested in working with us. 
  2. Check that your CV and cover letter are up to date and reflect the experience you’ve gained. They should be in Word or PDF format in order to be uploaded to our recruitment system.  There are many template CV’s online which can help you get started. 
  3. Ensure you include your most up to date contact details so we can get in touch with you about your application. 
  4. Review and use the advertisement to help you demonstrate how you meet the requirements of the role you are applying for. Job descriptions are available on request and can provide you further information to help you tailor your application.
  5. Before submitting your application, do a final spell and grammar check on your CV and cover letter to avoid any errors. 
  6. Job adverts may close earlier than advertised, so when ready to submit your application please do so at your earliest convenience. 

Please submit your application online via our careers portal

If you are unable to submit your application through our online portal, please contact the Recruitment Helpdesk detailing the vacancy/location and including a copy of your CV and cover letter for the Recruitment Advisers to manually upload for you. 

Once we have received your application, we ask you to complete a short pre-screening questionnaire that will be sent via email. Please contact the Recruitment Helpdesk if you have not received it.

You can contact the Recruitment Helpdesk by email:

Before your interview do some research into who we are and what we do. You can find more information on specific local services here.

Prepare a few questions beforehand to ask the interview panel to help you learn more about us and the position you are interviewing for.

Remember, the interview is a two way process - this is also an opportunity for you to find out more about us and how we work. Questions are welcomed and the interview panel will be happy to provide you with the information you need. 

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our interview, we’ll be happy to make reasonable adjustments to enable you to perform at your best. Please contact the recruitment team via, who will be happy to support you.


The invite email will contain information about the interview.  

We include confirmation of panel members, if any tasks will be given as part of the interview or if candidates need to prepare for anything in advance.

Please make a note of the location of your interview too.

We use Google Meet for our remote interviews, you can join directly from your browser and you will be sent a link to join your interview session. 

Consider your surroundings when selecting the location you’ll be based in for your interview. If your environment could be distracting to the panel please consider blurring your background

Otherwise, please prepare for this interview as you would a face to face interview, taking steps such as ensuring you have water and a pen and paper nearby should they be required.

We aim to get back to you shortly after the closing date with an outcome of your application. 

You will hear from us regardless of the outcome. 

The panel should update you towards the end of your interview on timeframes for getting back to you. The Recruitment Advisor will be in touch with you within that timeframe. We will let you know if there are likely to be any delays.   

All those who have been interviewed will have the chance to request feedback within 7 days of receiving the interview outcome.  

Your hiring manager will provide feedback as soon as possible.

More on the application process

Please email the Recruitment Helpdesk so a Recruitment Advisor can look for you. 

We need you to confirm the role and location for the job you applied for for your email to be assigned to the correct advisor.  However, we recommend checking all email folders as the email may be classed as spam.

You can contact the Recruitment Helpdesk by email:

Yes, this is required to support your application as there is crucial information requested such as Right to Work confirmation.  

Please complete this as soon as possible.

You confirm if you have been referred during the pre-screening form. This is sent to you after we have received your application.  

Please check all folders to ensure the email hasn’t gone into your spam folder.

Otherwise, please reach out to the Recruitment Helpdesk for assistance.

You can contact the Recruitment Helpdesk by email:

We recommend reaching out to the Recruitment Helpdesk for a Recruitment Advisor to advise.  

However please note we might not be able to consider your application if the vacancy has progressed.

You can contact the Recruitment Helpdesk by email:

We recommend you to apply again as it may be two different teams recruiting.

More on the interview process

We will try our best to accommodate alternative dates/times however we cannot guarantee due to panel availability.  

Your Recruitment Advisor will keep you updated.

Please contact the relevant Recruitment Advisor, confirming the role, location and time of interview.

The Recruitment Advisor will liaise with the hiring managers to see if they are able to reschedule, however this cannot be guaranteed.

You can contact the Recruitment Helpdesk by email:

Please bring your Right to Work (RTW) e.g. a current British Passport, Overseas Passport, and confirmation of settled status in the UK (share code) and/or visas, or a British Birth Certificate and copy of your National Insurance (NI Number).

If you have any questions about the Right to Work documents we can accept, please get in touch with our Recruitment team. 

All those who have been interviewed will have the chance to request feedback within 7 days of receiving the interview outcome.  

Your Recruitment Advisor will provide feedback as soon as possible.

6 months

We're here to help

If you have any further questions about your application or interview process, please contact the Recruitment Desk at:

We are happy to help you.