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Coronavirus (COVID-19): a message to everyone we support.

Where to go for online support

We hope you’re doing OK in this worrying time.

While the coronavirus situation continues, many face-to-face services are adapting to offer support remotely, by phone or online, to help people using and working in services stay safe.

But this doesn’t mean you’re on your own. Alongside the remote support you may be getting, there are other kinds of support, community and advice available online.

Join an online community or support group

These online communities can offer a listening ear, a friendly chat and practical advice, wherever you are.

Breaking Free Online

You can also get a year’s free access to Breaking Free Online, a comprehensive digital treatment and recovery programme.

You’ll need an online referral before you can get started, so speak to our webchat team who will help you get access.

Get help and advice online

Speak to a professional


If you could use a one-to-one chat with a professional, try our free and confidential webchat service.

Chat to us online

You could also try:

  • In a crisis, you can contact the Samaritans by phone or email at any time, day or night
  • If you would prefer to text, support is available from SHOUT, the 24/7 UK text service for people in crisis, on 85258
  • The Calm Zone offers free and anonymous online support from 5pm to midnight every day