Contact us

Contact us directly using the details provided below, or talk to a trained recovery worker online though our live chat.

Please don’t hesitate to reach out

We run services in Richmond, with our office located in Twickenham. Our teams also go out into the local community - so regardless of where you live, you can access the support you need.

Address: Unit 2, Ilex House, 94 Holly Road, Twickenham, Richmond, TW1 4HF (View on a map)

Opening times:

  • Monday - Friday 9:00am - 4:30pm
  • Tuesday 9:00am - 4:30pm and 1:00pm - 4:30pm
  • Thursday 9:00am - 11:00am and 1:00pm - 4:30pm

Contact us directly

To book an appointment or enquire about our services

Call: 0203 228 3020

or, chat to a trained Recovery Worker online.

Find out more details

To find out more about our service and how we can support you, please visit the Richmond Community Drug and Alcohol service website

Ready to access our service?

We’re here to listen – you can tell us as little or as much as you want. We’ll work with you on your own goals, whether that’s cutting down your drug or alcohol use, stopping completely, or just getting a bit of advice.

Drug and alcohol support

Our services are completely free


We provide support without judgment


Services are safe and comfortable places

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Your privacy is important to us